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    Customer Service Home Delivery 
    Please submit the Request Form. We are available from Mon-Fri, 8am to 6pm.

    Please refer to our FAQ page for information regarding orders and delivery. 

  • For more information on our store location and operating hours, please visit this page for more information.

Order & Delivery

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VIP Membership

  • VIP Membership Terms & Conditions

General Enquiries

  • Store Location and Operating Hours
  • Do you open on Public Holidays?

Payment

  • How secure is my payment details?
  • My credit card details are not accepted. What’s wrong?
  • How can I make payment online?

Online Account

  • How do I register for a web/online order account?
  • How do I update my email address for my web account?
  • What do I enjoy with an online/web account?
  • How do I link VIP Membership to Web Order Account?
  • I can't log in to my web/online order account. What should I do?
  • Why I did not receive my activation link for my online account?
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Tips & Trivia

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More Resources

Pet Care Services
Your pets are more than just adorable creatures; they are great companions that bring you joy, laughter and lots of love. Hence, they deserve to have the best things the world (and Pet Lovers Centre) has to offer!
Pet Health
Are you looking for answers to pet care-related questions or seeking advice on wellbeing of your pets? Our Pet Health Services will provide pet parents with a wealth of health, behavior and medical information.
Pet Blog
This is where you can find the best product recommendations, the trendiest pet-friendly places to visit and informative pet care guides. Stay updated with the latest pet events in Thailand and join us as we interview celebrities to learn more about their lives and fur kids!
Pets Magazine
Read past issues of Pets magazines and also, our former PetLovers Magazine (last issue: June 2019) for all topics related to pets.
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