How long does it take to process my redemption vouchers?

The redemption vouchers approval process will take approximately 7 working day.

You may refer to the terms & condition of the redemption vouchers here.

If you have yet to receive the redemption vouchers after 7 working day (exclude Sat/Sun, public holiday), you may contact us for further assistance.

How long does it take to process my redemption vouchers?
I have lost my VIP card. How can I get it replaced?
If my membership card has expired, will I be able to transfer my loyalty points to the new membership card?
Why does my VIP membership card shows that it is invalid?
Can I use multiple brand vouchers in a single purchase?
I did not receive OTP. What should I do?
What is OTP Code?
What is the expiry date of my redemption voucher and its Terms and Conditions?