- I forgotten to bring my VIP card at the store, can I still claim my loyalty points?
- How long does it take to redeem the voucher my rewards?
- I have lost my VIP card. How can I get it replaced?
- If my membership card has expired, will I be able to transfer my loyalty points to the new membership card?
- Why does my VIP membership card shows that it is invalid?
- Can I use multiple brand vouchers in a single purchase?
- I did not receive OTP. What should I do?
- What is OTP Code?
- What is the expiry date/validity of my redemption voucher and its Terms and Conditions?